Shipping, Returns & Privacy
Shipping
We ship to all EU countries from our European warehouse.
Delivery times
- Germany, Netherlands, Belgium, Austria: 2-4 business days
- France, Denmark, Sweden, Finland, Norway: 3-5 business days
- Other EU countries: 4-7 business days
Shipping costs
- Orders over €80: Free shipping
- Orders under €80: €5.95 flat rate
Orders placed before 2pm CET on business days are typically dispatched the same day.
Returns
We want you to be completely satisfied with your purchase. If you're not, you can return your product within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in original packaging
- Include your order number with the return
How to return:
Contact us through our contact form and we'll provide return instructions and a shipping label.
Refunds are processed within 5-7 business days after we receive the returned item.
Privacy
We collect only the information needed to process your order: name, email, shipping address, and payment details.
We will never:
- Sell your data to third parties
- Send marketing emails without your consent
- Store payment card details (handled securely by our payment provider)
We use cookies for essential site functions and to understand how visitors use our site. You can manage cookie preferences in your browser settings.
For questions about your data, contact us through our contact form.